InsightCore ("we", "us", "our") operates the InsightCore platform and website at insightcore-ai.com. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have over it.
We operate under South Korean law and are subject to the Personal Information Protection Act (PIPA). For users in the European Economic Area, United Kingdom, and Switzerland, we also comply with the General Data Protection Regulation (GDPR) and applicable national implementations.
Data controller: InsightCore
Address: Gangnam Finance Center 23F, Seoul 06164, Republic of Korea
Email: [email protected]
Account and contact data. When you create an account, request a demo, or contact us, we collect your name, business email address, company name, job title, and phone number if provided.
Platform usage data. While you use the InsightCore platform, we collect data about how you interact with it — which features you access, query patterns, session duration, and similar product telemetry. This data is used to operate the service, improve the product, and identify accounts that may need support.
Technical data. We automatically collect IP addresses, browser type, operating system, referring URLs, and device identifiers when you access our website or platform. This data is used for security monitoring and to understand how our site is used in aggregate.
Communications data. If you contact us by email or through any support channel, we retain those communications and any information you provide in them.
Cookie data. See our Cookie Policy for details on what cookies we use and how to manage them.
We use personal data for the following purposes:
For users in the EEA, UK, or Switzerland, we rely on the following legal bases:
We retain account and usage data for the duration of your active account plus 24 months after termination, unless a longer retention period is required by law. Communications and support records are retained for 36 months. You can request earlier deletion subject to applicable legal obligations.
We do not sell personal data. We share data only in the following circumstances:
InsightCore is based in the Republic of Korea. If you are located in the EEA or UK, your data may be transferred to and processed in South Korea, which the European Commission has assessed as providing adequate data protection under Commission Decision 2021/1772. Where data is transferred to other third countries, we ensure appropriate safeguards are in place, including standard contractual clauses.
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are in the EEA and believe we have not handled your data correctly, you have the right to lodge a complaint with your local data protection authority.
We implement technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure. These include encryption in transit and at rest, access controls, and regular security assessments. No system is completely secure; if you believe your data has been compromised, please contact us immediately.
The InsightCore platform is designed for business use and is not directed at individuals under 18. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. When we make material changes, we will notify account holders by email and update the "Last updated" date above. Continued use of the platform after the effective date of the updated policy constitutes acceptance of the changes.
Questions or requests regarding this Privacy Policy should be directed to:
InsightCore — Privacy
Gangnam Finance Center 23F, Seoul 06164, Republic of Korea
[email protected]